Warranty
- Kobexindo warrants the Product sold by Kobexindo to be free of defect in material and workmanship
- The warranty period in generally 12 months after the date of delivery of machine to the original retail purchaser
- If any part of machine proverbs defective in material and or workmanship during the warranty period, repair or replacement will be done free of charge including related labor any such defective part.
- Technical assistant for machine performance including proper assembly, correct installation, adequate service knowledge and facilities, capable operation and sufficient periodic maintenance.
Technical Support
- Assist Customer to achieve the operation of the machines for optimum production
- Product development to achieve the need of customer
- Solving problems and analyzing using computerize diagnosing toolsTo fulfill and developed the service personal for skill, management and knowledge with scheduled training program
MPP and Development System
- To fulfill and developed the service personal for skill, management and knowledge with scheduled training program.
Customer Support
- Assist customer to achieve the proper usage of the product sold by Kobexindo
- Assist customer for proper maintenance and operation of the product with several service program